At Filixio Inc, we strive to process and deliver your orders as efficiently as possible. Please review our shipping information before placing an order.

1. Shipping Area

We currently ship orders exclusively within the United States.

We do not offer international shipping at this time.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Processing times may occasionally be extended during peak seasons, promotional events, or periods of high order volume.

3. Shipping Time

Estimated delivery time is generally 3–7 business days after an order has been processed and shipped.

Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, and other circumstances beyond our control.

4. Shipping Costs

Any applicable shipping fees will be displayed during checkout before you complete your purchase.

5. Order Tracking

Once your order has been shipped, tracking information may be provided by email when available.

Please allow some time for tracking information to become active after the carrier receives your package.

6. Delivery Issues

If your package is delayed, marked as delivered but not received, or arrives with visible damage, please contact us for assistance.

We recommend checking your delivery area and contacting the carrier when appropriate.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.